Purchasing terms on Salmo online store

Salmo online store manages Zumzum OÜ:
Address: Pirita tee 26f-10, 10127 Tallinn, Estonia
Reg.nr. 11474379
IBAN: EE812200221053199310 Swedbank

1. Range of terms and validity

1.1. Terms of juridical relations are applied between all persons and online store Salmo.ee in purchasing products.

1.2. As well as hetero terms all purchasing juridical part will be regulated by legislations of Republic of Estonia.

1.3. Zumzum OÜ is justified to change and follow up terms and prices for better and secure operation in Salmo online store.

1.4. Product sales contract will be conclude when payment for purchase arrives at Zumzum OÜ account.

2. Purchase unsubscribing and terms of product return

2.1. You have right to unsubscribe purchase after the payment but before shipment delivery if You send an e-mail to logistics@salmo.ee with annulation message. In case of annulation please send us Your order number and bank account number. In case of any questions please call to client service number +372 6 775 747.

2.2. After shipment delivery You have 14 days to return products or change them. In that matter please send message with Your order number to address logistics@salmo.ee or call to our client service number +372 6 775 747.

2.3. In case of order cancellation by 2.1. or unsubscribing purchase by 2.2. Your payment will be returned to Your bank account no later than 30 days after sending a cancellation message. From client will be recouped all expenses from product return delivery to stock.

2.4. Returning item need to be in original package, unused and contain all original packaging items. If product purchased during the campaign and purchase will contain different items, You need to return all products.

2.5. If returning item (and package) is damaged by non-accurate using and not by fault of Zumzum OÜ, then Zumzum OÜ have all rights to make equalization of decreasing the product damages.

2.6. Zumzum OÜ will send to You by e-mail equalization payment. If customer would not accept the equalization payment, there is right to rope an independent expert, who will evaluate damages. All expenses for expertise will be split between customer and Zumzum OÜ, if one party`s position is groundless then that party will bear the costs.

3. Product change over

3.1 If product is unsuitable, You may change it to an other product supposing that new product is available in stock. All expenses by changing products will cover by client.

4. Responsibility and Force Majeure

4.1 Zumzum OÜ responsible at clients and vice versa. If one party will violate the terms and it bring damages and dispensable costs to another party, all costs will bear in enact in all instances by laws of Republic of Estonia.

4.2. Zumzum OÜ don`t take responsibility of damaging goods or delivery delay`s if damages or delay`s are not predictable and made by Force Majeure.

5. Other terms

5.1. All personal contacts of clients in Salmo online-store are confidential. Crypt data communication channel secure that clients personal data and bank operations are guarded. Even Zumzum OÜ don`t have access to this information.

5.2. In other terms which are not set forth in this document will settle by laws of Republic of Estonia.

5.3. All disputes between clients and Zumzum OÜ by ordering and purchasing from Salmo-online store will be resolved by negotiations. If compromise will not be achieved client has all rights to turn for protection he`s rights to Consumer Protection Board or to court. All arguments will be resolved by emanate from laws of Republic of Estonia.

5.4. All items in Salmo online-store are not for resale to other legal persons. Orders for resale will be cancelled.

5.5. Resold items for other legal persons don`t have Salmo online-store guarantee.

6. Personal data

6.1. Zumzum OÜ collects and applies next personal data:

  •         How the customer uses the Salmo.ee website
  •          Operations in which the customer takes part on Salmo.ee website
  •          Information provided by the customer while enrolling the Salmo.ee website

6.2. Zumzum OÜ may use the customers’ personal data for next purposes:

  • To support the activities on website
  •        To get abstracts about the services the Zumzum OÜ has provided to the customers and for compiling the out going invoices
  • Accounting and settlement

6.3. If necessary Zumzum OÜ provides your personal data to its agents or other intermediaries (e.g. courier deliveries etc.), which is required for lawfully use that personal data in accordance with this confidential agreement. In addition the personal data may be also disclosed by Zumzum OÜ to the relevant authorities working under the current legislation judicial or other proceedings as well as to protect the constitutional rights of Zumzum OÜ.

7. Data security

7.1. Zumzum OÜ will endeavor to implement all possible technical and organizational measures to avoid the loss, misuse or modification of your personal data. 

7.2. The card information is provided through SSL, MasterCard SecureCode and Verified Visa encrypted data exchange. The merchant can not see the clients’ card data. Card transaction will be redirected to the Nets Estonia secure environment (currently located in the server database and payment information is also stored on servers Nets in Estonia).

8. How to buy

8.1. Registration. It is quick, easy and secure to purchase in Salmo net shop. Purchases can be made in two ways - by registering yourself to become our loyal customer and without registration. However being the loyal customer got several benefits:

  •      It enables you to watch your order history and status
  •       If you will start the new purchasing process the fulfilling the order form won’t be necessary any more.

8.2. Each product has a button  "ADD TO CART". By clicking the button you will create a personal cart and add the choose product to your cart. To check choose products press “VIEW CART”. All the goods in your shopping cart are available to all other customers until you finish the purchasing process.

If all the required products are selected and lay in your cart you can start the forming of order.

8.3. Before going to the affirmation please check your shopping cart – does it content all the desired goods in needed quantities. You can change the quantities by scrolling the quantity list. To remove the product from the cart you have to push the red button located behind the product. If your basket does not yet content all the needed products you must go back to the store to complete the purchasing process.

9. Payment

9.1. Bank. Select a Bank from among offered below (Swedbank, SEB, Danske Bank). Sign in with your chosen username and password to your online bank which has been forwarded to you by your bank - these are usual online banking routine operations. Signing up is secure and private as between the bank and store the data is transmitted in an encrypted form and can not been seen or followed by anyone including the Netstore keeper. After completing the payment through Internet banks please do not close the browser window, but be sure to press the button "Back to the merchant", which guides you back to the Salmo store. You will see a confirmation of your payment if the transmission was successful. Also the confirmation will be sent on your e-mail.

9.2. Credit card. After an order has been placed, the client is automatically directed to the payment page of E-Commerce Payment Gateway interface, where he shall insert his card data. E-Commerce Payment Gateway interface authorizes the transaction at the bank through Nets Estonia AS. After entering the card number, security code and expiry date, the payment is authorized by the client`s bank. When the system requests the card data, the SSL, MasterCard Secure Code, Verified by Visa will be used, ensuring that the exchanged information cannot be copied or altered by unauthorized persons.

9.3. PayPal. Those who want to pay by debit or credit card the PayPal international money transfer option is also available. The PayPal offers a secure, fast, affordable and convenient online payment service for not limited sum amount. PayPal payment can be used as credit card owns and debit card owners. The execution of the transfer takes few minutes. More info about PayPal payment options is available on official PayPal site.

10. Delivery

10.1. The shipping price for purchased goods is also reflected on the total price on the invoice. The shipping costs are calculated on the assumption one delivery to one address. If the purchased goods have to be transported on several different addresses, you have to make several orders or to make extra payment according to the Zumzum OÜ invoice.

10.2. Zumzum OÜ reserves the right to adjust prices and transportation taxes. 

10.3. Shipping in the borders of Estonia. The goods are delivered to you by Omniva in the borders of Estonia. The choice between the deliverers can be made during the purchase affirmation. 

  • Omniva courier service
  • Omniva terminals
  • Omniva post office

Omniva terminals don’t deliver too long (spinning rods etc.) and too heavy (inflatable boat etc.) goods so the choice can be made only between Omniva courier and Omniva post office. To execute the message, you can see, in this case will have the opportunity to choose only between the Omniva courier and Omniva post office. 

10.4. Shipping abroad. Salmo online store can also be visited from the foreign country. We got a contract with Omniva service for delivery of purchased goods to 50 countries around the world. The list of countries and the price list can see on Omniva web page. Please make sure that your country is on the list before buying.

10.5. The goods delivered for free. The client cards and the gift cards of Salmo will be sent to the customers for free in the borders of Estonia. However if the card is on the purchase list with other goods you have to choose the delivery method according to your request by Omniva.